GAIN Gift Aid Consultancy
51 Love Lane
Phone: +44 020 88681307+44 020 88681307
Updated May 2018
Your trust is very important to us and we are dedicated to ensuring your data remains secure. That is why we want to be completely transparent about why we need your personal details and how we will use them.
1 WHO WE ARE
GAIN Gift Aid Consultancy (‘GAIN ‘) is an sole proprietor consultancy specialising in Gift Aid and Tax Efficient Giving consultancy
GAIN will be registered as a Data Controller and Data Processor under the new General Data Protection Regulation.
2 WHY WE COLLECT INFORMATION
We collect information about you in order to
3 WHAT INFORMATION WE COLLECT ABOUT YOU
The information we may collect about you may include, but is not limited to, any of the following:
4 HOW WE USE YOUR INFORMATION
We will never rent, swap or sell your personal information to other organisations.
Depending on the circumstances in which your data are collected and used, the legal basis that we rely on for processing your data will generally fall into one of the following categories:
5 HOW WE KEEP YOUR DATA SAFE
6 HOW WE CONTACT YOU
You decide how you want us to contact you, whether by mail, email or by phone, and you decide what communications you want to receive from us. You can update your communication preferences at any time by telling us when things change:
From time to time, we will send you a communication to review your communication preferences. You can also change your mind about how we contact you at any time or request that we stop contacting you altogether. If you tell us that you no longer want to receive contact from us and you are on our database, it may take a short while before our communications stop altogether. If you request to receive no further contact from us, we will keep the information we hold on you and mark your record as ‘no mail’ to ensure that you do not receive unwanted materials in the future.
We currently do not use service providers (such as direct mailing companies, marketing campaign providers and software platform providers) to help us deliver our services to you. However, should things get to a point when we need additional third-party help, we will ensure we have a contract with the supplier and that as part of that agreement the supplier agrees to respect the security of your personal data and to treat it in accordance with the law. We will only permit suppliers to process your personal data for specified purposes and in accordance with our instructions.
We may disclose your personal/sensitive information when required to by law, for example, to HMRC for tax purposes.
7 KEEPING YOUR INFORMATION UP TO DATE
Please help us keep our records up to date by informing us when your contact details and other personal information changes.
8 HOW LONG WE KEEP YOUR DATA FOR
We will only keep your personal information for as long as is necessary for the purpose for which it is collected, which may include the purpose of satisfying any legal, accounting or reporting requirements. If you request that we stop sending you marketing materials, we will keep a record of your contact details and the appropriate information to enable us to comply with your request not to be contacted by us.
9 WEBSITE PRIVACY
Personal information gathered via our contact form on the website will be collected, used and stored for processing as per ‘How we use your Information’ (above). We collect and process personal information when you register for events, subscribe to a service (such as our e-newsletter), make a donation, or otherwise give us personal information. You can change your consent or identify specific activities or marketing/ fundraising updates that you are interested in at any time.
If you are 16 or under, you must get your parent/guardian’s permission before you provide any personal information on the website. If you do not have permission, you are not allowed to give us your personal information.
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you have a complaint, please contact us in the first instance and we hope to be able to resolve it. If, however, you believe that we have not been able to assist with your complaint or concern, then you have the right to make a complaint to the data protection authority in the UK, which is the Information Commissioner.
You can contact the Information Commissioner’s Office at ico.org.uk to find out more or report a concern. They are the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. We work with them to make sure that we collect, store and use your information appropriately and don’t do anything you wouldn’t expect us to.
11 CHANGES TO THIS POLICY
This policy was updated in May 2018 to give you further information about how we collect, use and store your personal data, and to reflect the changes in law as set out in the General Data Protection Regulation and to give you more clarity on how we use your data, and your rights in relation to it.
We may amend or update this policy at any time to take account of any changes to data protection law or other legislation. When further updates to the policy are made they will be posted on this page, so please check back here regularly. Any significant changes will be notified to you.
GAIN - Gift Aid Consultants
51 Love Lane